Job Description
A Field Sales Engineer at Samsara is responsible for demonstrating and implementing IoT solutions to modernize essential industries, providing technical expertise, supporting hardware installation, and building customer relationships to drive digital transformation and improve operational safety and efficiency.
Key Responsibilities
- Develop expertise in Samsara IoT products and solutions.
- Engage with prospects to demonstrate how Samsara's technology addresses industry-specific challenges.
- Guide customers through hardware installation, deployment planning, and best practices.
- Create and document proof-of-concept scripts using open APIs to solve real-world problems.
- Act as a technical liaison to translate customer feedback to product and sales teams.
- Identify customer value and support account growth through upselling and cross-selling.
- Build and maintain strong customer relationships to ensure long-term success.
Requirements
- Bachelor's of Science degree from a 4-year accredited university.
- 5 years of experience working with customers in a pre-sales, customer success, or customer product support capacity.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to non-technical audiences.
- Previous experience managing hardware and or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems.
- 8 years of enterprise experience working with customers in a pre-sales environment.
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Skilled in identifying customer value and delivering what is most important to the customer while tuning out the noise.
- Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language.
- Work experience building solutions leveraging open APIs.
Benefits & Perks
Competitive total compensation package with an annual OTE range of $190,315 to $223,900 USD
Employee-led remote and flexible working options
Health benefits
Ready to Apply?
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