• Partner with the Program Manager in all aspects of contract execution, management, and the high-quality delivery of services.
• Provide operational leadership and act on behalf of the Program Manager as needed to maintain continuity of operations and stakeholder engagement.
• Manage daily operations, including strategic resource allocation, project scheduling, and task prioritization.
• Oversee the timely completion of all deliverables, ensuring they meet established timelines and quality standards.
• Collaborate with team leads and technical staff to monitor progress, identify potential risks, and resolve operational issues.
• Support the design, documentation, and implementation of inclusive, enterprise-level operational team structures within the technology space.
• Manage internal and external audits utilizing the RACI (Responsible, Accountable, Consulted, Informed) methodology framework.
• Conduct and support comprehensive business process reviews to drive operational efficiency and continuous improvement.
• Prepare and deliver transparent program status reports and executive briefings to diverse stakeholders.
• Facilitate clear and effective communication between the technical teams and external stakeholders.
• Project Management Professional (PMP) certification or an equivalent project management credential.
• Previous experience serving in a deputy or secondary leadership capacity for large-scale IC or DoD programs.
• Strong background in strategic resource management and operational planning.
• Familiarity with Agile, Scrum, or hybrid program management methodologies.
• Experience overseeing enterprise-level technology operations and cloud-based environments.
• A commitment to fostering a diverse and inclusive work environment through mentorship and collaborative leadership.