Manager, Talent Acquisition Process
QTS Data CentersIrving, TX
Full Time
Posted September 18, 2026
$123k - $175k· Est.
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Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Estimated benchmark; not employer-provided
Job Description
Know Your Rights (English)
Key Responsibilities
- Own the end-to-end operating model for Recruiting Systems: establish intake, triage, prioritization, and escalation; set service levels; and ensure day-to-day support and improvements run predictably. Create a steady stakeholder cadence and keep work anchored to measurable outcomes (process adoption, cycle time, and data quality).
- Use recruiting data to improve processes and drive process adoption : define and track adoption/quality signals (e.g., consistent use of standard stages, dispositions, and required fields), surface friction points and root causes, and partner with TA leaders to prioritize fixes and behavior change. You’ll turn insights into clear change plans (communications, training, job aids, and feedback loops) and measure impact after rollout.
- Maintain a reliable “run” process for scheduled jobs, integrations, and recurring deliverables: monitor execution, manage incidents to resolution, coordinate with IT/vendors, and keep runbooks and SLAs current.
- Lead continuous improvement and change delivery: define the roadmap, gather requirements, run testing and releases, and publish clear documentation. Drive change management with key stakeholders—align on impacts and timing, ensure readiness, and coordinate communications and training. Partner with TA to enable process adoption (training, communications, and reinforcement), then track uptake and outcomes—while coaching a team of 2–3 and ensuring privacy, security, and compliance.
Requirements
- 5+ years of experience supporting Recruiting Systems (ATS/CRM or HRIS), with a strong focus on operating model, stakeholder intake/prioritization, and day-to-day production support.
- Experience maintaining reliable operations (scheduled processes, integrations, and recurring deliverables) and partnering with IT/vendors to resolve issues and prevent recurrence.
- Proven change management and process adoption with stake holders
- Ability to turn insights into clear requirements, communications, training/job aids, and reinforcement; measure outcomes and iterate. Prior experience leading a small team (2–3 direct reports) with strong communication, documentation, and stakeholder management skills; ability to manage competing priorities and handle sensitive data with discretion.
- Workday Recruiting experience, with emphasis on business process understanding, support model/roles, and partnering with technical teams on configuration, security, and reporting
- Data governance mindset: align on definitions, monitor data quality, support audit readiness, and ensure the right access/controls so leaders can trust the data
- Operational reliability: comfort with recurring processes/jobs, monitoring and incident response, vendor/IT coordination, and maintaining clear documentation/runbooks
- Change management and process adoption : stakeholder alignment, requirements/UAT, release communications, training/job aids, reinforcement, and measuring uptake
- People leadership: coaching and performance management, delegation and capacity planning, and establishing a reliable support rhythm with clear escalation paths
Benefits & Perks
- Q-Rest Sabbatical
- Employee Stock Purchase Plan
- QTS scholarship for dependents
- Eagle Club Award Trip Eligibility
- Paid Volunteer and Floating days
- Tuition Assistance, Parental Leave and Military Leave Assistance
Ready to Apply?
Apply directly on QTS Data Centers's site
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