CRM Solution Architect
QTS Data CentersDuluth, GA
Full Time
Posted July 7, 2026
$123k - $175k· Est.
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Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Estimated benchmark; not employer-provided
Job Description
Know Your Rights (English)
Key Responsibilities
- Solution Design Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards. Assess existing business processes and translate them into effective technical specifications and architecture diagrams. Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept.
- Implementation & Integration Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations. Direct integration efforts using middleware tools and ensure seamless interoperability with other business systems. Validate solutions through testing, performance tuning, and troubleshooting complex technical issues.
- Governance & Best Practices Ensure adherence to security, data governance, and change management policies. Promote Salesforce best practices and mentor developers and admins on architecture principles. Stay current with Salesforce releases and recommend relevant enhancements.
Requirements
- US Citizenship for this position is required by law due to federal customer contracts.
- Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
- Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
- Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
- Strong background in security and data governance best practices and methodologies.
- Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
- Proven experience mentoring or leading technical teams with measurable growth outcomes.
- Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude
- Salesforce certifications such as Application Architect or System Architect.
- Experience with CPQ, CLM, or Revenue Cloud.
- Experience in MuleSoft Development.
- Familiarity with Agile methodologies and project management tools.
- TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible.
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