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System Engineer, Commercial - Milan, Italy

Pure Storage
Milan, Italy
Full Time
Posted December 4, 2025
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Job Description

The role involves acting as a technical partner and coach for channel partners, providing pre-sales technical support, enabling partners to sell and deploy storage solutions, and collaborating with sales teams to drive growth and technical excellence in the data storage industry.

Key Responsibilities

  • Serve as the primary technical coach for Channel Partners, providing guidance and resources to enable their Systems Engineers and drive new business.
  • Collaborate with the Territory Account Executive to support customer engagements and provide pre-sales technical support.
  • Review and validate architecture, sizing, and quotes proposed by partners to ensure solutions meet customer requirements and product capabilities.
  • Drive awareness and adoption of Pure Storage's sales and technical tools among partners and coordinate enablement resources such as training and workshops.
  • Act as the key technical resource manager by linking partners to virtual resources and escalating complex technical inquiries to specialized teams.

Requirements

  • Professional B2B experience in a customer-facing or pre-sales technical support role, demonstrating a solid understanding of technology sales motions and velocity selling.
  • Practical familiarity with the enterprise storage market, data management, or current emerging IT infrastructure architectures such as servers, networking, and virtualization.
  • Proven ability to build strong, productive relationships with both a sales counterpart (Territory Account Executive) and channel partners, with excellent communication skills to articulate technical value and coach others.
  • A high degree of self-motivation, initiative, organizational skills, and resilience to quickly learn complex technical concepts and manage a high volume of concurrent partner engagements.
  • Business-level fluency in both Italian and English for effective communication with local partners, customers, and international teams.
  • Willingness to work primarily from the Milan, Italy office in compliance with company policies, unless on PTO, work travel, or other approved leave.

Benefits & Perks

Flexible time off
Wellness resources
Company-sponsored team events
Opportunities for growth and development
Inclusive and supportive work environment

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