Senior Service Solution Architect Japan
Pure StorageTokyo, Japan
Full Time
Posted November 20, 2025
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Job Description
The Senior Service Solution Architect supports customers by designing and delivering advanced IT infrastructure solutions, collaborating with cross-functional teams, and providing technical consultation throughout pre-sales and implementation phases to meet client business and technical needs.
Key Responsibilities
- Deeply understand customer business requirements, technical needs, systems, environments, and service history to develop optimal IT infrastructure solutions.
- Collaborate with cross-functional teams to design, develop, and propose scalable, resilient, cloud-ready enterprise data platform migration solutions.
- Analyze existing customer IT infrastructure to identify challenges, risks, and opportunities for optimization.
- Define functional and non-functional requirements, security, availability, and integration needs in close partnership with stakeholders.
- Create detailed solution architectures, operational models, and comprehensive proposals aligned with customer goals.
- Develop testing frameworks, validation plans, and risk mitigation strategies to ensure successful deployment.
- Support the implementation of advanced service solutions through technical consultation, providing guidance on complex requirements such as data migration, replication, and automation.
- Manage project risks, budgets, and timelines to ensure successful project delivery, including project management for smaller initiatives.
Requirements
- 5 or more years of experience in enterprise IT infrastructure operations or infrastructure environment automation efficiency operations.
- Deep understanding and practical experience with major cloud solutions such as Amazon AWS and Microsoft Azure.
- Experience with data center migration and platform integration.
- Understanding of Enterprise Storage protocols.
- Fundamental knowledge of networking concepts.
- Experience with virtualization solutions and operating systems including UNIX, Windows, and Linux.
- Experience with disaster recovery (DR), cybersecurity, and container technologies.
- Proficiency in scripting languages such as Perl, PowerShell, and Python, and experience with operational implementation using REST API.
- Experience with monitoring design using monitoring tools.
- Experience with IAM (Identity and Access Management) and authentication management using Active Directory (AD).
- Excellent verbal and written communication skills, capable of clearly conveying complex technical information to non-technical audiences.
- Ability to understand and deliver information at the expected level of detail and in the appropriate sequence, with active listening skills to grasp customer expectations and information.
- Experience in engaging in non-technical dialogue regarding business challenges with mid-to-senior level clients.
- Strong desire and willingness to learn new technologies and share knowledge with others.
- Creative problem-solving skills and strong analytical capabilities.
- Ability to manage external and internal stakeholders and report on project progress.
- Possession of relevant certifications such as ITIL, PMP, SNIA certification programs, and CompTIA Storage certifications.
- Autonomous and proactive mindset with logical and rational thinking processes.
- Strong team player with a professional demeanor.
- Proactive in offering opinions and clarifying ambiguities during meetings.
- Excellent project management and multitasking skills.
- Business-level proficiency in English, including reading and writing, with a strong desire to improve.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Opportunities for growth and development
Inclusive and diverse work environment
Strong team culture
Support for work-life balance
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