Partner Technical Manager PTM Program Manager
Pure StorageSingapore, Singapore
Full Time
Posted January 13, 2026
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Job Description
This role involves managing and optimizing the Partner Technical Manager (PTM) program across the APJ region, focusing on program governance, KPI tracking, operational enablement, and cross-functional alignment to support the company's data storage solutions and partner ecosystem.
Key Responsibilities
- Maintain and evolve the PTM Role Responsibility Framework, playbooks, and program documentation.
- Ensure consistent execution of Partner Technical Account Plans (TAPs) and PTM reporting cadence across regions.
- Manage the quarterly PTM calendar including QBRs, TAP reviews, bootcamps, and enablement checkpoints.
- Align PTM activities with business priorities and account segmentation in collaboration with SE Directors.
- Distribute updates, templates, and process guidance to the PTM community as the communication hub.
- Sponsor key focus partners and participate in business reviews with these partners.
- Own and manage PTM KPI dashboards, consolidate and report regional performance, and identify trends and risks.
- Maintain a centralized data repository for PTM performance metrics and reporting history.
- Curate, manage, and standardize enablement materials, templates, and training content.
- Coordinate with Enablement and Marketing to update and maintain content libraries.
- Track enablement campaign performance through attendance and feedback reports.
- Coordinate cross-functional collaboration between PTMs, SE Leadership, PAMs, and Product teams.
- Support engagement with Distributors for partner readiness and enablement execution.
- Capture feedback to evolve program design, tooling, and processes, and lead program health reviews.
- Identify automation or process improvements to reduce administrative load on PTMs.
Requirements
- 7 years in technical enablement, channel SE operations, or SE program management.
- Ability to lead from influence.
- Strong understanding of technical sales motions and partner ecosystems.
- Experience with business intelligence tools such as SFDC, Tableau, and Clari.
- Excellent organization, communication, and project management skills.
- Proven ability to coordinate cross-functionally and drive accountability without direct authority.
- Proven pedigree of working on and leading large transformation projects.
- Ability to work cooperatively with sales and alliance teams in delivering compelling messaging to engineers, data professionals, and/or architects within strategic accounts.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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