Distribution Account Manager, Inside Sales
Pure StorageStaines, United Kingdom
Full Time
Posted January 12, 2026
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Application opens on company website
Job Description
The Inside Distribution Account Manager (iDAM) is responsible for supporting and managing distributor relationships by handling operational tasks, deal registration, system support, program enablement, and process improvement to ensure efficient channel operations and drive business growth.
Key Responsibilities
- Serve as the primary operational contact for distributor community, managing inquiries and ensuring smooth communication.
- Manage deal registration processes, including approvals, rejections, extensions, and reassignments.
- Resolve distributor-facing platform issues, such as portal access and system troubleshooting.
- Communicate and explain distributor program details, updates, and training requirements.
- Maintain pipeline hygiene through qualification and cleanup activities within Salesforce.
- Generate reports and prepare presentations for business reviews and ROI analysis.
- Drive distributor participation in marketing events and follow-up activities to maximize sales opportunities.
- Assess and improve operational workflows to streamline processes and enhance distributor ease of business.
Requirements
- Demonstrated proficiency in managing complex internal systems such as CRMs like Salesforce and Partner Portals, with a keen eye for improving business processes.
- Understanding of the indirect sales model and the critical role of distribution partners in a technology ecosystem.
- Proven ability to manage a high volume of diverse inquiries, acting as a reliable and responsive liaison to maintain high partner satisfaction.
- Strong written and verbal communication skills, with the ability to clearly explain complex program details and operational steps.
- Experience with managing sales data, performing pipeline hygiene, and using reporting tools to support business reviews.
- A self-starter attitude with the drive to take ownership of issues and pursue resolutions, coupled with strong time management skills to handle competing priorities.
- Ability to work from the Staines office in an in-office environment, in compliance with company policies, unless on PTO, work travel, or other approved leave.
Benefits & Perks
Compensation/salary range not specified
Work primarily in-office at Staines
Flexible time off
Wellness resources
Company-sponsored team events
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