1–2 years of technology industry or equivalent experience
Strong phone presence and experience in a high-volume customer interaction environment
Conscientious attitude and dependability, with strengths in teamwork and communication
Confident, articulate, and professional speaking abilities, and a strong ability to listen
Ability to collect data, identify problems, establish facts, and draw valid conclusions
Preparation and delivery of technical product and architecture presentations
Passion for technology and aptitude to learn new technologies
Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
Demonstrated listening, written communication, and product presentation skills
Ability to handle multiple tasks and projects in real-time scenarios
Apply critical thinking techniques to work through customer situations and interactions
Domestic, overnight travel 5–10% of the time
Willingness to relocate upon promotion
Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred
Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, ...), NFS file systems, and network environments helpful
Salesforce.com experience helpful
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
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