Service Estimator - Gates & Doors
PS IntegratedSan Jose, California
Full Time
Posted January 29, 2025
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Job Description
The Gate and Doors Estimator is responsible for managing customer relationships, performing site assessments for accurate quoting, and achieving revenue targets through account retention and sales opportunities in the Fire Life Safety industry.
Key Responsibilities
- Perform periodic customer business reviews with the Business Sales Development Team and Operations.
- Ensure timely lead response and initiate contact with customers to gauge satisfaction.
- Act as the primary contact and advocate for existing customers within the territory.
- Collaborate with Operations to maintain customer satisfaction standards.
- Achieve department revenue targets by managing account retention and renewal.
- Manage customer revenue building activities and sales opportunity pipelines.
- Provide high-quality service handoffs and complete turnover forms.
- Propose services for customers and ensure timely completion of turnover.
- Develop product knowledge relevant to the position.
- Perform site walks for accurate quoting of deficiencies.
- Manage current workload volume and complete incoming requests from external sources.
- Maintain positive relationships with customers and facilitate follow-up on quotes and concerns.
Requirements
- 1 to 3 years sales experience in a Fire Life Safety or related industry with a proven record of accomplishments.
- 3 years experience in the Trades in the Inspection, service and installation of gates and doors.
- High School diploma or equivalent.
- Ability to work with doors and gates, hardware specifications and take-offs.
- Ability to read and understand blueprints and floor plans.
- Experience with developing cost estimates and proposals.
- Understanding of NFPA 101 and NFPA 80 life safety and fire codes.
- Ability to locate and research needed materials associated with estimating deficiency and new system work.
- Valid state issued driver’s license with acceptable driving record.
Benefits & Perks
Medical and Dental insurance
Life Insurance
401 k Retirement Plan
Paid Time Off PTO plan
10 paid holidays off per year
Competitive wages
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