Open in the current public read path; this is not an employer guarantee.Last observed September 29, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Transmission & Distribution
Pay provenance
Pay not available
Job Description
We take the security of our candidates seriously.
Key Responsibilities
The Inside Sales Specialist – Automotive is a customer-focused role that supports the Automotive business by managing day-to-day customer needs, quote requests, order processing, and follow-up activities. Acting as a key link between customers, Outside Sales, and internal teams, this position helps ensure inquiries are handled promptly, orders are processed accurately, and customers receive a high level of service from start to finish. The successful candidate will be detail-oriented, responsive, and comfortable balancing multiple priorities in a fast-paced environment while contributing to strong customer relationships and overall business growth. Intermittent travel may be required.
Support the sale of products by partnering with Outside Sales and/or Agents to increase sales by managing quote requests, sales leads, product promotions and analysis of sales data
Could manage a minimum of 50 customer requests daily, including phone calls, e-mails, faxes, EDI and other forms of electronic communication
Manage quote requests and analyze data supplied by our customer; and provide pricing and product availability in a timely fashion.
Upon successful completion of training, empowered to make pricing decisions based on price guidelines, market feedback, and recommendations from Outside Sales
Process orders from customers and acknowledge within posted guidelines for various Specialty markets as needed by the business
Process customer returns and claims in a timely manner and initiate a corrective action if necessary
Provide back-up assistance and coverage for other teams as needed
Interface with various departments within the company, including Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management, in order to meet the needs of the customer and to ensure timely delivery and accurate receipt of products
Review and interpret customer specifications, applications, and terms and conditions with assistance from Engineering or Marketing
Continuously develop product knowledge through internal and/or external training initiatives
Participate in cross-functional projects impacting the department and the organization
Requirements
Associate or bachelor’s degree preferred
Minimum of 2 years of relevant work experience
Experience in sales, customer service, and/or account management
Proficient in Microsoft Office applications, with the ability to effectively use tools such as Excel, Word, Outlook, and PowerPoint to support daily business activities
Strong analytical, documentation, and problem-solving skills, with the ability to review information accurately, identify issues, and support effective resolution
Strong technical aptitude with the ability to understand product functionality, specifications, and applications
Excellent written and verbal communication skills
Ability to thrive in a fast-paced, evolving environment while maintaining a strong focus on customer service and business priorities
Strong organizational, time management, multitasking, and follow-up skills, with the ability to manage competing priorities effectively
Committed to accuracy, quality, and continuous improvement in daily work
Demonstrates strong leadership behaviors aligned with Prysmian values: Drive, Simplicity, and Trust
Knowledge of EDI and ERP systems, such as SAP or AS/400 Mainframe, is considered an asset
Familiarity with the wire and cable industry and/or experience in a distribution environment is considered an asset