Job Description
The Legal Case Specialist will manage complex litigation and regulatory matters, providing essential support throughout the case lifecycle by collaborating with attorneys and cross-functional teams. Key responsibilities include organizing case materials, conducting legal research, ensuring compliance, and liaising with various stakeholders.
Key Responsibilities
- Oversee all stages of litigation cases, from initiation to resolution.
- Research customer accounts to provide accurate responses in pending litigation.
- Collaborate with cross-functional teams to address high-risk customer escalations.
- Assist the Employee Relations team with investigations as needed.
- Manage responses to regulatory agencies, including the Department of Consumer Protection, Attorney General, and opposing counsel.
- Handle subrogation claims, ensuring efficient resolution.
- Draft responses to attorney demand letters and negotiate resolutions with opposing counsel.
- Maintain organized litigation files, including motions, pleadings, and discovery requests.
- Collect and prepare information for discovery requests, maintaining and sharing files with outside counsel.
- Liaise with outside counsel on all pending litigation matters.
- Administer litigation holds and preservation notices.
- Manage registered agent services for accepting legal documents.
- Coordinate mail distribution with the New Orleans office.
- Preserve and organize comprehensive case files for accessibility.
- Support attorneys in preparing witnesses for depositions, hearings, and trials.
- Generate reports on litigation trends and recommend strategies to mitigate legal risks.
- Interface effectively with business units, witnesses, outside counsel, and opposing counsel to gather information and provide updates.
- Monitor and manage court deadlines and response timelines.
- Submit data requests to IT for litigation matters.
- Respond to subpoenas and prepare necessary productions.
Requirements
- Must be legally authorized to work in the United States without company sponsorship or restrictions.
- Minimum of three (3) years in litigation roles, with prior experience in employment and litigation strongly preferred.
- Strong knowledge of legal terminology, court procedures, and documentation.
- Skilled in using legal research databases and case management software.
- Exceptional attention to detail and the ability to manage multiple priorities in a high-pressure environment.
- Excellent written and verbal communication skills, including the ability to present effectively to diverse internal and external audiences.
- Proven ability to evaluate regulatory and compliance risks, as well as develop and implement policies across a business.
- Strong analytical skills with a demonstrated ability to translate qualitative information into actionable quantitative data.
- Ability to thrive in a fast-paced, dynamic environment while managing shifting priorities and deadlines.
- Proficient in Google Workspace products and services.
- Physical requirements include regular speaking, listening, standing, walking, using hands to handle or feel objects, and reaching with arms. Employees must be able to frequently lift and move objects weighing up to 10 pounds and occasionally up to 40 pounds.
Benefits & Perks
Compensation/salary range: 60,000 - 65,000 USD
Remote work schedule
Dynamic work environment
Equal Opportunity Affirmative Action employer
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