Senior Technical Business Support Analyst (Workday)
Portland General ElectricPortland, OR
Full Time
Posted November 9, 2026
$123k - $175k· Est.
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Application opens on company website
Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed November 10, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
- Pay provenance
- Estimated benchmark; not employer-provided
Job Description
Responds to and triages end-user hardware and software issues.
Requirements
- Education: Bachelor’s degree in computer science, engineering, or a related field, or equivalent experience.
- Experience: Typically five or more years using operational systems, performing IT troubleshooting, or equivalent.
- Certifications, licenses, and training: Workday configuration training required
- Advanced knowledge of departmental systems including Workday, myservices, Jira
- Advanced knowledge of business-unit operating processes. Background in talent management and learning preferred.
- Advanced knowledge of system configuration or application-system development, relational databases, and coding principles.
- Intermediate knowledge of utility systems.
- Intermediate knowledge of system-interface/configuration protocols, web tools, and database concepts.
- Intermediate customer-focus skills.
- Intermediate enterprise/business-awareness skills.
- Advanced analysis and problem-solving skills.
- Advanced business-process-relationship skills.
- Intermediate knowledge of the utility industry.
- Advanced organization and prioritization skills.
- Intermediate project-management skills.
Ready to Apply?
Apply directly on Portland General Electric's site
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