NextGenEnergyJobsModern Power System Jobs

Employee Benefits Analyst

Portland General Electric

Portland, OR

Full Time

Posted November 6, 2026

Utilities

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Listing evidence and provenance

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed November 7, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Utilities
Pay provenance: Pay not available

Job Description

P1 - Entry: Performs first-tier professional assignments involving recurring benefits and leave administration.

Key Responsibilities

Leave, accommodation, disability, and workers' compensation support (approximately 35%): Support the administration and case management of leaves of absence, workplace accommodations, short- and long-term disability, return-to-work matters, and workers' compensation claims. Coordinate with employees, managers, HR partners, vendors, and other internal partners; monitor case status; support accurate timecard and paid-time administration; review documentation; and help employees and managers navigate applicable processes.
Benefits and operational administration (approximately 35%): Support day-to-day administration of benefit programs for represented and non-represented employees with different benefit programs and eligibility requirements. Monitor and respond to employee inquiries and escalations; support eligibility, enrollment, and status changes; process and reconcile vendor invoices and benefit payments; review benefit and payroll data for accuracy; run reports; monitor vendor data interfaces; identify and resolve discrepancies; and maintain accurate, audit-ready records.
Wellness, vendors, and employee resources (approximately 30%): Coordinate wellness programs and activities; support vendor relationships and issue resolution; maintain benefit plan documents, policies, procedures, intranet content, templates, and other employee-facing resources; and assist with employee communications, Open Enrollment, audits, and program improvements.
Provide practical, timely, and respectful support to employees and managers.
Interpret and apply established benefit plan provisions, policies, procedures, and collective bargaining agreement requirements within the role's authority; escalate complex or unusual matters.
Partner with vendors and internal subject matter experts to resolve routine eligibility, enrollment, claim, payment, reporting, and data issues.
Identify recurring issues, process gaps, or service trends and recommend practical improvements.
Support benefit communications, educational materials, presentations, Open Enrollment, annual notices, audits, and other recurring program activities.
Cross-train with Benefits team members and provide backup coverage for assigned programs and processes.
Protect confidential employee and medical information and follow applicable privacy, documentation, and records-retention requirements.
Perform other duties as assigned.

Requirements

Customer-focused judgment and the ability to communicate clearly and empathetically with employees and managers.
Strong organization, prioritization, follow-through, and attention to detail in a deadline-driven environment.
Comfort working with invoices, payments, payroll deductions, reports, and data reconciliations where accuracy matters.
Analytical and problem-solving skills, including the ability to research issues, identify discrepancies, and determine when to escalate.
Ability to handle sensitive and confidential employee, medical, and financial information with discretion.
Working knowledge of, or the ability to learn, employment laws and practices related to benefits, leave, disability, accommodation, and workers' compensation.
Ability to use HR information systems, reporting tools, spreadsheets, shared inboxes, and vendor platforms to retrieve information and manage work.
Ability to learn and accurately apply benefit eligibility rules for represented and non-represented employee groups.
Ability to collaborate effectively with employees, managers, HR partners, Legal Services, Payroll, vendors, and other stakeholders.
Clear written and verbal communication skills, including the ability to explain benefits and processes in plain language.
Ability to manage changing priorities, meet response-time expectations, and complete accurate work under time constraints.

Benefits & Perks

We're looking for a thoughtful, organized, and service-minded professional to join PGE's Benefits team. In this role, you'll help employees and managers navigate benefits, leaves of absence, workplace accommodations, disability programs, and workers' compensation while keeping important administrative processes accurate and moving forward.
This is a strong opportunity for someone who enjoys helping people, solving problems, working with data and financial details, and collaborating with employees, managers, HR partners, and vendors. You'll balance employee-facing support with the behind-the-scenes work that keeps benefit programs running accurately, including reporting, invoice and payment administration, data review, vendor coordination, and employee records.
The position may be filled at the P1 or P2 level based on the selected candidate's experience, knowledge, and demonstrated ability to work independently. If you're motivated by meaningful employee support and practical problem-solving, we'd love to meet you.