The Senior Marketing Business Operations Manager is the driving force of operations, execution, and follow-through for Marketing Leadership. Working as a central member of the marketing organization, you will ensure the leadership team is organized, high-performing, and relentlessly focused on key near-term growth drivers and long-term brand strategy. You will act as the connective tissue across the department, ensuring that decisions made by Marketing Leadership are communicated clearly and executed across sub-functional teams like Demand Gen, Product Marketing, and Creative. Reporting to the SVP of Marketing, you will manage both internal departmental initiatives and cross-functional projects, optimizing the leadership team’s time and ensuring the organization stays on track and in scope. This strategic partner role is essential for maintaining alignment, communication, and accountability across all marketing workstreams as the company scales.
This is a full-time, hybrid role which will require you to work from our San Francisco HQ office 3 days per week.
• 10+ years of experience in an operations, chief of staff, or senior project management role within a marketing or high-growth business environment.
• Bachelor’s or Master’s degree in Marketing, Business, or a relevant field.
• Ability to manage complex, multi-stakeholder workstreams with a high degree of organization.
• Highly effective written and verbal communication skills.
• Ability to distill complex strategy into clear "marching orders."
• A proactive mindset with the ability to anticipate roadblocks before they impact the team.
• Trustworthy, with the ability to handle sensitive departmental information and exercise good judgment.
• Experience in a similar high-growth marketing operations capacity.
• Excellent ability to build consensus across different marketing functions and hold others accountable without formal authority.
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off