Job Description
The role involves leading talent operations to streamline and optimize the recruiting process, manage a team of operations specialists, and implement technology solutions to support the company's hiring growth across multiple geographies.
Key Responsibilities
- Own and execute the Talent Operations Roadmap, including project management of AI assessment tool deployment, process standardization, and workflow redesign.
- Lead and develop a team of operations and coordination professionals across multiple offices, ensuring operational excellence and coverage.
- Drive SLA compliance and process adherence through process controls, automation, and accountability mechanisms.
- Reduce time-to-fill by identifying and streamlining operational bottlenecks in scheduling, offer workflows, and document processing.
- Operationalize and manage the ATS, including configuration, reporting, and compliance for global hiring.
- Manage headcount approval workflows, including documentation, automation, and communication.
- Ensure onboarding compliance across multiple geographies, verifying pre-hire documentation and legal requirements.
- Build and maintain the talent operations knowledge base with current processes, policies, and SLAs.
- Partner with Talent Acquisition to provide operational data for capacity planning and resource allocation.
Requirements
- Six (6) years of experience in talent operations, or HR operations.
- Four (4) years managing a team of coordinators and operations specialists at a scaling technology company.
- Deep expertise with Greenhouse ATS or a comparable enterprise applicant tracking system, including administration, workflow configuration, custom reporting, and integration management.
- Experience driving SLA compliance and process adherence across a distributed recruiting team, including building dashboards, setting targets, and holding people accountable.
- Experience managing recruiting coordination at scale of 100 hires per quarter, including complex multi-timezone scheduling, onsite coordination, and high-volume offer processing.
- Track record of successfully deploying new recruiting technology such as AI assessment tools, scheduling automation, and assessment platforms with measurable adoption and impact metrics.
- Project management capability to run multiple concurrent workstreams including roadmap execution, tool deployment, and process redesign without dropping priorities.
- Experience with global hiring operations, particularly EMEA compliance, offer letter localization, and navigating local employment requirements.
- Data-oriented mindset using pipeline metrics, SLA data, and process analytics to identify bottlenecks and make decisions based on data, not intuition.
- Ownership of ATS administration, configuration, and optimization including custom workflows, approval chains, reporting dashboards, offer templates, and compliance-driven fields for global hiring across multiple entities and geographies.
- Ensuring onboarding compliance for all new hires across multiple geographies, working closely with People Operations to verify pre-hire documentation including background checks, export control clearances, work authorization, and international entity requirements.
- Building and maintaining the talent operations knowledge base ensuring all processes, policies, and SLAs are documented, current, and accessible to the recruiting team and hiring managers.
Benefits & Perks
Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Wellness Program and Employee Assistance Program (EAP)
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits if local to an office
Discretionary short-term and long-term incentives, bonus, and equity
US base salary range of $142,800 - $178,500 USD (may vary by location and experience)
Ready to Apply?
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