Strategic Account Manager

Phoenix Contact
Baltimore, Maryland
Full Time
Posted January 27, 2025
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Application opens on company website

Job Description

The position involves leading the development and growth of strategic accounts within the Industrial Components and Electronics Division, focusing on increasing revenue and building relationships with key stakeholders in Hyperscale Data Center customers.

Key Responsibilities

  • Develop and implement strategic plans for Hyperscale Data Center customers.
  • Build and expand relationships with key stakeholders.
  • Create strategic roadmaps for assigned accounts.
  • Analyze customer culture and supply chain to recommend service improvements.
  • Lead business reviews and monitor competitive activity.
  • Organize and lead cross-functional teams for relationship building.
  • Manage project transitions and oversee opportunity pipeline health.
  • Develop presentations and proposals for assigned customers.
  • Communicate price negotiation actions to relevant teams.
  • Utilize CRM for customer planning and opportunity tracking.
  • Participate in industry associations and customer events.
  • Demonstrate technical competence on all relevant products.
  • Maintain compliance with corporate policies and procedures.
  • Assist in sales promotion of packaged control systems.

Requirements

  • Bachelor's degree preferred or equivalent combination of education and experience in a technical discipline.
  • 5 years of proven success in Industrial Controls and Automation Sales required.
  • Experience with Data Center, systems design, components, construction, commissioning, or service required.
  • Must be able to travel via airplane.
  • Must have a valid driver's license and be able to operate an automobile for up to six hours at a time.
  • Must be able to lift a minimum of 50 lbs. (samples, demos, literature).
  • Must be able to travel overnight 35% or as required by customer location.
  • Some international travel; valid passport required.
  • Demonstrated competence in establishing and leading cross-functional teams.
  • Outstanding communication skills (written, verbal, and listening).
  • Self-motivated with the ability to learn and adapt quickly.
  • Successful history in achieving strategic and sales targets.

Benefits & Perks

medical coverage
dental coverage
vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance if role is eligible
life insurance
short-term disability
long-term disability
tuition assistance

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