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Solutions Engineer

Phoenix Contact
Ann Arbor, Michigan
Full Time
Posted November 24, 2025
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Job Description

The Solution Engineer serves as a technical consultant and project leader, designing and supporting advanced automation solutions across various industries, while providing pre-sales support, technical expertise, and industry-specific system development.

Key Responsibilities

  • Design, implement, and support advanced automation solutions integrating complex technical products with third-party components.
  • Develop expertise in industry-specific technology areas and attain relevant certifications.
  • Mentor and advise junior engineers and technical staff on product performance and design improvements.
  • Provide pre-sales technical support and develop solution concepts based on customer requirements.
  • Lead proof of concept or pilot applications and develop test plans to validate solutions.
  • Support project management and provide on-site installation start-up and support.
  • Conduct application demonstrations and technical presentations to customers and industry audiences.
  • Research and communicate data on emerging products and technologies to support product development.
  • Support sales efforts by providing technical expertise to OEMs, end-users, and system integrators.
  • Maintain expert knowledge of industrial networking, communication technologies, and Phoenix Contact products.

Requirements

  • Minimum of 4 years industrial automation experience with industry-specific controls system design and programming experience.
  • Minimum Associate's Technical Degree or equivalent experience; Bachelor’s degree in engineering or technical focus preferred.
  • Motivated self-starter with the ability to work autonomously and as part of a team.
  • Ability to set priorities and perform multiple tasks simultaneously.
  • Ability to meet deadlines and adjust to changing priorities to meet business goals.
  • Excellent written and verbal communication skills.
  • Proficient computer skills including Word, Excel, and PowerPoint.
  • Effective interpersonal skills with comfort in delivering group presentations.
  • Must be able to lift 60 pounds.
  • Must be able to sit and/or stand for extended periods of time, up to 2-4 hours at a time.
  • Must be able to work on a computer for extended periods of time, up to 4 hours at a time.
  • Must be able to travel in vehicles, automobiles, trains, and planes for up to 10 hours.
  • Must be able to communicate effectively in verbal and written English.
  • Must comply with company dress code guidelines.
  • Must be punctual and maintain regular and on-time attendance in accordance with company policies.
  • Must be able to perform job functions with 35% travel requirement, including 2-5 overseas trips.
  • Must be able to lift 60 pounds and perform physical demands such as sitting or standing for extended periods.
  • Must be able to develop an expert understanding of industrial networking and communication technologies, specifically expertise in Industrial Ethernet Protocols Profinet, Ethernet IP, and Modbus TCP.
  • Must develop and maintain an expert working knowledge of all Phoenix Contact industrial products, with emphasis on IEC 61131 programming, industrial Ethernet wired and wireless, and networked I/O.
  • Must participate in industry trade events and conferences to maintain knowledge proficiency, including active participation in presenting Phoenix Contact case studies.
  • Must have industry-specific controls system design and programming experience, including developing advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other test equipment.
  • Must be capable of developing and implementing test plans to validate solutions, and serving as technical lead on proof of concept or pilot applications.
  • Must provide project management as required and advise project teams on technical issues throughout the project lifecycle.
  • Must develop and support complex control system projects, including on-site installation start-up support and application demonstrations at customer sites.
  • Must provide applied solution design and engineering support to the Control and Industry Solutions team, including qualifying and gathering input for designs through functional specification review or direct customer interaction.
  • Must support sales efforts of Phoenix Contact’s complex technical products at OEM, end-user, and system integrator accounts within primary and supported market segments.
  • Must support Phoenix Contact field personnel and channel partners in technical aspects related to the sale of systems and solutions.
  • Must develop and conduct control solution presentations and technology seminars to targeted audiences.
  • Must develop an expert understanding of industrial networking and communication technologies, specifically expertise in Industrial Ethernet Protocols Profinet, Ethernet IP, and Modbus TCP.

Benefits & Perks

medical, dental, and vision coverage
401k matching
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
life insurance
short and long-term disability
assistance programs

Ready to Apply?

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