Senior Manager, Channel Management
Phoenix ContactMiddletown, Pennsylvania
Full Time
Posted January 26, 2026
Not Specified
Remote
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Job Description
The Senior Manager, Channel Management is responsible for developing and executing channel strategies to drive revenue growth, managing key partner relationships, leading cross-functional teams, and optimizing partner programs within a high-tech or service-driven industry.
Key Responsibilities
- Develop and execute comprehensive channel strategies aligned with business goals
- Drive partner engagement models to support service-led growth and high-value solutions
- Identify, recruit, and onboard new channel partners
- Build and maintain executive-level relationships with key partners
- Define and track KPIs to evaluate partner performance and program effectiveness
- Lead quarterly business reviews and provide actionable insights for improvement
- Collaborate with sales, marketing, product, and operations teams to ensure partner lifecycle alignment
- Contribute to global channel leadership and influence go-to-market strategies
- Assess market trends, partner feedback, and competitive dynamics to refine the channel model
- Champion initiatives to enhance partner value and drive new customer acquisition
Requirements
- Bachelor's degree in Business, Marketing, or related field
- 8 years of experience in channel management, marketing, sales, or account business development preferably in high-tech or service-driven industries
- Strong analytical, negotiation, and executive communication skills
- Strategic thinker with a high potential for action and results
- Deep understanding of the services channel landscape and partner economics
- Ability to thrive in a fast-paced, matrixed environment
- Experience leading cross-functional teams and managing complex partner relationships
- Must be able to travel by air
- Occasional overseas travel for extended periods required
- Occasional domestic travel required
- Must be able to sit for extended periods of time
- Must be able to communicate effectively in English
- Must be able to lift 25 lbs.
- Regular and on-time attendance
Benefits & Perks
medical, dental, and vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance
life insurance
short long-term disability
tuition assistance
remote work options based on location
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