The Field Application Engineer (FAE) at Phoenix Contact acts as a technical liaison, providing expert support in electronic and automation products, developing tailored solutions for customers, and supporting sales growth through technical consultation, training, and industry engagement.
Key Responsibilities
Collaborate with sales teams to identify and qualify new business opportunities through technical consultation and solution development
Provide on-site and remote technical support to customers, including product demonstrations, application guidance, and troubleshooting
Develop and deliver technical training to internal teams, channel partners, and customers
Support the integration of company products into customer applications, including system design, configuration, and validation
Assist in the development of technical documentation, application notes, and white papers
Participate in trade shows, webinars, and customer events to promote solutions and build brand awareness
Collaborate with product management and engineering teams to provide market feedback and influence product development
Manage and develop channel partners through joint sales activities, trainings, and mutual action plans
Requirements
Four-year degree in Engineering or a related technical field (preferred).
5-7 years of experience in a technical support, application engineering, control engineering, or field engineering role.
Strong knowledge of industrial automation, control systems, control system software, or electronic components.
Experience with architecting, designing, and writing applications using software and tools such as IEC61131-3 PLC software, Codesys, HMI, HLL C, Python, SCADA, Machine Learning, Profinet, EtherCAT, OPC-UA, and ModbusTCP.
Must be able to travel via airplane.
Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
Must be able to lift a minimum of 50 lbs (samples, demos, literature).
Must be able to travel overnight 35% or as dictated by the assigned territory.
Must comply with company dress code guidelines.
Must have regular and on-time attendance.
Benefits & Perks
Medical, dental, and vision coverage
401k matching
Bonus plan
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Auto allowance
Life insurance
Short and long-term disability insurance
Ready to Apply?
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