Account Development Specialist, End-User
Phoenix ContactHouston, Texas
Full Time
Posted December 1, 2025
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Job Description
An Account Development Specialist End-User is responsible for engaging with customers and engineering firms to identify sales opportunities, build relationships, and drive the sales of Phoenix Contact's products through direct outreach, technical knowledge, and strategic communication, with a focus on developing accounts and supporting sales growth in a fast-paced environment.
Key Responsibilities
- Identify, contact, and sell to new and existing end-user customers and engineering firms.
- Drive sales of end-user-focused products through technical knowledge, strategic thinking, and communication.
- Build and maintain customer relationships using BASE selling skills and lead generation methods.
- Prepare proposals, presentations, and sales materials for customer engagement.
- Utilize and update CRM systems to track client information and sales activities.
- Collaborate with internal teams to align sales efforts and develop account strategies.
- Track and report on business development activities and sales performance metrics.
- Differentiate the company from competitors by building partner relationships with customers.
- Deliver product presentations and demonstrations to promote solutions and applications.
- Qualify leads, follow up on quotations, and develop effective account action plans.
Requirements
- Be proficient in BASE selling skills and implement to build strong customer relationships.
- Generate leads through cold calls, emails, and networking events.
- Support the preparation of proposals, presentations, and sales materials.
- Maintain and update CRM systems with accurate client information.
- Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity.
- Track and report on business development activities and performance metrics.
- Focus on the customer by averaging a minimum of 20 sales calls per week.
- Be proficient in and drive the use of all sales tools provided to support local markets.
- Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes.
- Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight.
- Demonstrate technical competence on all products solutions within the area of focus.
- Provide forecasts and reports to RSM as required.
- Independently and/or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned distributor locations.
- Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
- Develop and maintain a working knowledge on all Phoenix Contact products solutions.
- Qualify and follow up on all leads within the assigned territory.
- Follow up on all quotations within the assigned territory for the given account portfolio.
- Must be able to travel via airplane and automobile for up to six hours at a time, including overnight travel 35-40 times or as dictated by the assigned territory.
- Must have a valid driver’s license.
- Must be able to lift a minimum of 50 lbs.
- Must comply with company dress code guidelines.
- Must be punctual.
Benefits & Perks
medical, dental, and vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance
life insurance
short and long-term disability insurance
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