Job Description
The Associate - Customer Success and Community Outreach at Pano AI will manage relationships with community end-users, such as fire authorities and disaster management agencies, focusing on outreach, onboarding, and providing support pre- and post-deployment. This role is ideal for individuals with a background in disaster management who are passionate about climate resiliency.
Key Responsibilities
- Own relationships with community end-users such as fire authorities and disaster management agencies.
- Conduct outreach and onboarding for customers.
- Provide high-touch communication and support pre- and post-deployment.
- Build and manage a network of engaged end-users responding to alerts from Pano stations.
Requirements
- Background in the disaster management community, such as current or ex-firefighter or emergency manager.
- Excellent communication skills.
- High energy and process-driven mindset.
- Ability to provide a superior customer experience.
- Residency in Texas or willingness to relocate to the area.
Benefits & Perks
Ready to Apply?
Join Pano AI and make an impact
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
