The Channel Account Manager, HVAC Heat Pump and Home Electrification, is responsible for onboarding, training, and supporting contractor partners to adopt Palmetto's LightReach Finance program, focusing on expanding partner relationships and enhancing in-home sales efforts in the residential home services industry.
Key Responsibilities
Identify, recruit, and onboard new contractor partners for the LightReach program
Train and coach sales teams of contractor partners on program positioning, presentation, and closing techniques
Support partner sales activities through ride-alongs, objection handling, and in-home pitch coaching
Monitor program adoption, engagement metrics, and address friction points proactively
Collaborate with internal teams to improve tools, resources, and partner support processes
Gather field feedback to inform platform improvements and enablement content
Build and maintain strong relationships with contractor partners to ensure satisfaction and growth
Requirements
3 to 5 years of experience in residential in-home sales in HVAC, plumbing, electrical, generators, roofing, or similar fields.
2 to 4 years of experience in a partner-facing or field enablement role such as Sales Trainer, Territory Manager, Manufacturer Rep, etc.
Demonstrated ability to train and coach salespeople in person and virtually.
Experience working with or for contractor businesses in the home services industry.
Strong presentation, relationship-building, and problem-solving skills.
Willingness to travel up to 75% regionally and nationally.
HVAC experience is required.
Benefits & Perks
unlimited PTO
medical coverage
dental coverage
vision coverage
paid parental leave
retirement plans
Ready to Apply?
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