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Smart Meter Engineer (Wales)

Octopus Energy
Posted January 24, 2025

Cardiff, United Kingdom

Renewable Energy Development

Full Time

Job Description

The Smart Meter Engineer will install smart meters in customers' homes, educate them on energy-saving features, and provide excellent customer service while representing Octopus Energy. The role emphasizes safety, customer engagement, and teamwork within a supportive environment.

Responsibilities

  • Install smart meters in customers' homes
  • Educate customers on meter functionality and energy savings
  • Answer customer inquiries about the green energy revolution
  • Collaborate with the office team to achieve performance goals
  • Utilize technology to streamline processes and reduce administrative tasks

Requirements

  • Proven track record of safety and customer excellence in smart meter installation.
  • Ability to communicate effectively with customers and explain how their meter and in-home display work.
  • Experience in fitting smart meters and answering customer questions about energy saving and the green energy revolution.
  • Participation in a quick trades test to demonstrate skills.
  • Demonstrated customer-engagement experience through online questions.
  • Availability to attend an in-person recruitment event for interviews and assessments.

Benefits

  • Compensation/salary range
  • Work schedule
  • Work environment perks
  • Any additional benefits

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