Smart Meter Engineer (Wales)
Octopus EnergyCardiff, United Kingdom
Full Time
Posted January 24, 2025
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Job Description
The Smart Meter Engineer will install smart meters in customers' homes, educate them on energy-saving features, and provide excellent customer service while representing Octopus Energy. The role emphasizes safety, customer engagement, and teamwork within a supportive environment.
Key Responsibilities
- Install smart meters in customers' homes
- Educate customers on meter functionality and energy savings
- Answer customer inquiries about the green energy revolution
- Collaborate with the office team to achieve performance goals
- Utilize technology to streamline processes and reduce administrative tasks
Requirements
- Proven track record of safety and customer excellence in smart meter installation.
- Ability to communicate effectively with customers and explain how their meter and in-home display work.
- Experience in fitting smart meters and answering customer questions about energy saving and the green energy revolution.
- Participation in a quick trades test to demonstrate skills.
- Demonstrated customer-engagement experience through online questions.
- Availability to attend an in-person recruitment event for interviews and assessments.
Benefits & Perks
Compensation/salary range
Work schedule
Work environment perks
Any additional benefits
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