Smart Meter Engineer
Octopus EnergyDundee, United Kingdom
Full Time
Posted May 27, 2025
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Application opens on company website
Job Description
A Smart Meter Engineer responsible for installing and demonstrating smart meters to customers, providing energy-saving advice, and supporting the transition to renewable energy, while delivering excellent customer service as part of the Octopus Energy team.
Key Responsibilities
- Install smart meters and in-home displays at customer premises
- Demonstrate how meters and displays work and how they can help save energy
- Answer customer questions about smart meters and the green energy revolution
- Ensure safety and deliver excellent customer service during installations
Requirements
- Experience as a smart meter engineer with a track record of safety and customer excellence.
- Ability to represent the company's brands in customers' homes and communicate effectively with customers.
- Comfortable explaining how meters and in-home displays work, how they can help customers save energy, and answering questions about green energy initiatives.
- Willingness to perform meter fitting and installation tasks.
- Ability to work as part of a team supported by an office team sharing performance goals.
- Willingness to adapt to evolving processes and shift administrative tasks to focus more on service delivery.
- Availability to undergo a process that typically takes up to 4 weeks, with flexibility as needed.
- Ability to communicate with the recruitment team throughout the hiring process and ask questions as needed.
- Commitment to providing an inclusive work environment and fairness for all candidates, regardless of protected attributes.
Benefits & Perks
Support from an office team sharing performance goals
Backed by Octopus Energy's tech power for process evolution
Flexible process duration up to 4 weeks
Tools and environment provided to unleash potential
Customizable interview process for comfort
Equal opportunity and inclusive work environment
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