Senior TechOps Generalist
Octopus EnergyLondon (GB), United Kingdom
Full Time
Posted October 27, 2025
£27k - £29k· Est.
~62 people viewed this recently
Apply Now
Application opens on company website
Job Description
We are very excited to be growing our small and efficient TechOps team at Octopus.
Key Responsibilities
- Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems.
- Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems.
- Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience.
- Continually find opportunities to automate our processes and improve the user experience.
- Empower our people to help themselves by designing and building self-service solutions.
- Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control.
- Managing supplier relationships and the procurement process for SaaS and hardware.
- Lead and manage complex technical projects with multiple stakeholders from around the business.
- Rollout of, and migration to, a new identity provider
- macOS and Windows MDM migration
- Rollout of a new device trust and posture compliance solution
- The replacement of insecure factors like SMS with phishing-resistant factors
- Office fit-outs, including tech like network, AV, access control etc
- SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace
Requirements
- Confidence in articulating and implementing your technical ability, particularly with enterprise-level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital.
- A team player - we don’t want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help.
- Rich experience and examples of scripting, using APIs to automating mundane and error-prone repetitive tasks.
- To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time.
- Experience working with multiple teams and managing multiple stakeholders.
- Experience managing and deploying macOS, Windows, iOS, and Android at scale
- Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML.
- Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth , and have hands-on experience with SCIM provisioning.
- Experience of designing and installing office networks - we use Cisco Meraki.
- A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing.
Ready to Apply?
Join Octopus Energy and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Octopus Energy
More jobs at Octopus Energy
Is this your company?Claim your listing — free →