Octopus in Colour Internship 2026 - Account executive
Octopus EnergyLondon, United Kingdom
Internship
Posted March 27, 2026
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Application opens on company website
Job Description
The internship involves supporting the Customer Success Team at Octopus Energy in London by managing accounts, assisting with the launch and renewal of products like salary sacrifice schemes, and contributing to customer engagement and business growth through collaboration with sales, marketing, and operations teams.
Key Responsibilities
- Support accounts and partners from setup through renewal across various products, focusing initially on salary sacrifice schemes.
- Collaborate with the Account Executive and Partnerships team to launch partners and schemes that drive employee engagement and demand.
- Conduct and support regular review meetings with clients and partners to present engagement strategies, new products, and gather feedback.
- Communicate the value proposition to partners and clients clearly and concisely.
- Work closely with sales, operations, and marketing teams to drive client referrals, orders, and service delivery.
- Assist with ongoing projects in Customer Success and Partnerships to improve processes and outcomes.
- Support partner enablement activities to generate client referrals, including creating collateral, organizing events, and supporting campaigns.
- Contribute to market and competitor analysis to inform future propositions and support business growth.
Requirements
- Candidates must identify with any Black, Black British, African or Caribbean background, as the internship is only open to candidates from these backgrounds.
- Proven track record of excellent customer experience.
- A strong passion for Electric Vehicles, Energy, and decarbonisation.
- Excellent listening and communication skills.
- A genuine passion for going above and beyond for customers and a ruthless focus on customer service.
- Ability to show a complete finisher mentality and an understanding of processes as a whole, including understanding the why behind each section of the business and how it creates the entire vision.
- Start-up entrepreneurial mindset with the ability to adjust to change and keep up with a fast-moving business.
- Availability to work full-time from July 6th to August 28th, 2026, at the London office.
- Willingness to support accounts and partners from setup through in-life and renewal across multiple products, initially focusing on salary sacrifice schemes.
- Ability to support the launch of partners and schemes for clients to drive engagement and demand from employees, and to execute these plans.
- Ability to support regular review meetings with clients and partners to review and pitch engagement strategies, new products, and services, and to manage and implement feedback.
- Ability to communicate the value offered to partners and clients concisely.
- Ability to work closely with sales, operations, and marketing teams to drive client referrals, orders, and in-life service delivery.
- Support ongoing projects in the Customer Success and Partnerships space.
- Support partner enablement activities to drive client partner referrals, including working with the marketing team on collateral, events, and campaigns.
- Contribute to continuous improvement through reporting and reviewing market and competitor insights to shape future propositions and drive growth.
Benefits & Perks
Pay: London Living Wage pro rota
Work schedule: Full-time, from July 6th to August 28th
Work environment perks: Supportive team environment, opportunities for ongoing projects, collaboration with sales, operations, and marketing teams
Additional benefits: Opportunity to support customer success and partnership activities, contribute to sustainability and decarbonisation efforts, promote diversity and inclusiveness through a targeted internship program
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