• Visit our customers in their homes and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate
• Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
• Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
• Expertly explain the process you are undertaking to customers and be an advocate for the technology
• Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
• Be resilient and adaptable to change in a fast paced environment
• Experience communicating effectively with customers, ideally in a face to face domestic environment
• Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
• Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
• It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
• Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
• Octopus is a tech-forward company so good IT and tech skills are required
• Full clean driving licence (no more than 6 points)
• £29,700 basic salary + progression opportunities
• £2,500 bonus
• £25 per week lunch allowance
• £50 retainer for working an extra day a week
• Shares in Octopus Energy Group
• Company EV
• Use of company tools
• Uniform and all PPE