Domestic Surveyor - Wrexham
Octopus EnergyWrexham (GB), United Kingdom
Full Time
Posted May 15, 2026
£27k - £29k· Est.
Energy Management
Remote
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Job Description
Help us make a big green dent in the universe.
Key Responsibilities
- Visit our customers in their homes and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate
- Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
- Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
- Expertly explain the process you are undertaking to customers and be an advocate for the technology
- Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
- Be resilient and adaptable to change in a fast paced environment
Requirements
- Experience communicating effectively with customers, ideally in a face to face domestic environment
- Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
- Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
- It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
- Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
- Octopus is a tech-forward company so good IT and tech skills are required
- Full clean driving licence (no more than 6 points)
Benefits & Perks
- £29,700 basic salary + progression opportunities
- £2,500 bonus
- £25 per week lunch allowance
- £50 retainer for working an extra day a week
- Shares in Octopus Energy Group
- Company EV
- Use of company tools
- Uniform and all PPE
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