Customer Onboarding Specialist
Octopus EnergyLeicester, United Kingdom
Full Time
Posted September 18, 2025
$25k - $25k
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Application opens on company website
Job Description
The role involves engaging in real conversations with customers to support energy services, focusing on problem-solving and making a positive impact, within a dynamic and collaborative team environment.
Key Responsibilities
- Engage in real conversations with customers to understand their energy needs
- Solve customer problems related to energy services
- Participate in activities such as group exercises, role plays, and interviews to demonstrate company culture and work processes
Requirements
- Ability to participate in in-person Discovery Day activities on one of the specified dates (6th November 2025 or 25th November 2025).
- Availability to attend the Final Interview at the office, meet two of the leadership team, and ask final questions.
- Willingness to start the role on Monday 12th January 2026.
- Full-time availability to work the hours required for the role.
- Possession of the ability to engage in real conversations, problem-solving, and making a real impact with customers.
- Honest and empathetic nature, demonstrating genuine decency.
- Ability to thrive in a fast-paced environment where things change quickly and new challenges are regularly encountered.
Benefits & Perks
Salary of 24,600
Full-time work hours
Opportunity to meet potential colleagues and participate in activities such as group exercises and role plays during the interview process
Chance to see the work environment before making a decision
Support for accommodations and personalized interview process
Inclusive and fair work environment
Ready to Apply?
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