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  3. Credit Specialist
OE

Credit Specialist

Octopus Energy
Ascoli Piceno (IT), Italy
Full Time
Posted January 12, 2025
€20k - €28k
Energy Management
~106 people viewed this recently
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Application opens on company website

Job Description

Il sistema energetico funziona meglio quando le persone possono farne parte.

Key Responsibilities

  • Interagire con i clienti per recupero crediti.
  • Analizzare la situazione finanziaria dei clienti e proporre piani di pagamento personalizzati e sostenibili.
  • Supportare i clienti che si trovano in difficoltà economiche, identificando soluzioni tramite strumenti dedicati.
  • Usare l’iniziativa per trovare la soluzione migliore, concordando piani di rimborso adeguati.
  • Collaborare con i team interni e gli enti esterni (es. Agenzie di recupero crediti) per una gestione efficace del credito.
  • Gestire comunicazioni e richieste tramite sistemi dedicati e garantire un servizio rapido ed efficiente.
  • Monitorare le normative di settore e applicare le best practices per una gestione conforme e trasparente.

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