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Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Pay not available
Job Description
The Field Application Engineer (FAE) plays a crucial role in bridging the technical aspects of products and solutions with the requirements and challenges faced by customers.
Key Responsibilities
- Technical Support: Provide pre-sales and post-sales technical support to customers, including product demonstrations, technical consultations, and solution recommendations.
- Customer Engagement: Build and maintain strong relationships with customers by understanding their technical requirements, challenges, and objectives.
- Training and Knowledge Transfer: Conduct technical training sessions for customers, sales teams, and partners to improve their understanding of product features, capabilities, and guidelines.
- Documentation: Develop and maintain user documentation, application notes, and other collateral to support customer engagements and internal information exchange.
- Sales Support: Assist the sales team in technical discussions, presentations, and proposal development to effectively communicate the value proposition of company products and solutions.
- Travel: Travel to customer sites as needed to provide on-site support, conduct training sessions, and participate in customer meetings and events.
Requirements
- Bachelor's degree in Engineering, Mechanical or Electrical
- Proven experience in a technical customer-facing role, such as field application engineering, technical consulting (5+ Years)
- Strong understanding of hardware and software systems, including embedded systems, networking, and software development.
- Proficiency in Microsoft Tools like Excel, Power Point
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to diverse audiences effectively.
- Problem-solving skills and the ability to fix technical issues independently.
- Experience with customer relationship management (CRM) tools like Sales Forces.
- Willingness to travel domestically and internationally as required (typically 25-50% travel).
- The Field Application Engineer plays a pivotal role in driving customer satisfaction and business growth by ensuring successful adoption and implementation of company products and solutions.
Ready to Apply?
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