Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed September 29, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Pay not available
Job Description
At nVent, we connect and protect our customers with inventive electrical solutions.
Key Responsibilities
- Manage the Q2C process (quote to cash), which includes and not limited to, the following: Prepare and submit quotations to customers and ensure our company’s DoA Process customer orders and ensure products are supplied correctly and on time Liaise with Finance and Sales departments for cash collection activities
- Investigate, validate, and work to resolve customer discrepancy claims and material return requests.
- Work with cross-functional teams to manage customer backorders and lead time inquiries, including working with Planning and Manufacturing to determine accurate shipping dates
- Resolve price discrepancies identified at the time of order
- Answer inquiries received via phone and email, often by working with other departments such as Logistics, Product Management, Engineering, Sales, Planning, and Finance to facilitate a resolution before communicating with the customer
- Work with our Salesforce.com CRM to respond to customer inquiries
- Monitor the progress to achieve your individual KPI’s and provide a root cause analysis when targets are not met
- Identify opportunities to update or improve customer service procedures
Requirements
- Bachelor’s Degree
- Proficiency with Microsoft Office
- 3-5 years in order entry, order management, and generation of price quotes, preferably in a fast-paced, high-volume customer service environment
- Proficiency with Microsoft Excel
- Having experience in Digital initiatives
- Experience with ERP software (preferred): SAP, INFOR
- Knowledge of SFDC
- Fluent Communication
Ready to Apply?
Apply directly on nVent's site
Get new power and energy jobs weekly
New jobs across data centers, grid, nuclear, storage, generation, and renewables. One email a week.
Job Alerts
Get alerts for jobs like this one
More at nVent
Similar Jobs
More jobs at nVent
Similar jobs in Power Generation
AL
More jobs in Bangalore, India
Is this your company?Claim your listing free →