Credit & Collections Supervisor

Monterrey, Mexico

Full Time

Posted September 17, 2026

Application opens on company website

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance: Pay not available

At nVent, we connect and protect our customers with inventive electrical solutions.

Lead and mentor Credit & Collection staff, including onboarding, training, and ongoing performance management.
Supervise day-to-day C&C operations, ensuring accurate invoices, timely collections, and effective resolution of late or skipped payments.
Oversee the full C&C cycle, including business procedures, controls, and strategic goals for the region.
Manage advanced customer issues, deductions, disputes, and cost recovery matters, providing appropriate solutions.
Perform month-end close activities and prepare C&C reporting, including aging, important metrics, cash forecasting support, and bad debt analysis.
Guide Collections/Disputes teams in resolving complex customer payment issues and implementing collection or hold strategies when needed.
Lead collection activities such as negotiating with past due accounts, investigating nonpayment, and expediting resolution.
Collaborate with cross functional teams on account analysis, reconciliations, ad hoc reporting, and audit requirements.
Identify and drive improvements in execution and automation initiatives within Transactional Services.
Support ERP conversions and enhancements, including system upgrades and GetPaid configuration for multi-ERP environments.

Bachelor’s degree in Finance, Business, or Accounting preferred.
10+ years of experience in credit, collections, or related AR functions preferred.
Prior experience in a Credit & Collection.
2+ years of managerial or supervisory experience preferred.
Strong multitasking skills and ability to work independently.
Proficiency with accounting software platforms.
Ability to review and process information on a computer for extended periods.
Composure, patience, and confidence when handling difficult or escalated situations.