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Mission Operations Manager

Nuro
Santa Clara, California
Full Time
Posted November 4, 2025
$80k - $108k
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Job Description

The role involves managing and leading a team of Mission Operations Coordinators to oversee autonomous vehicle fleet operations, optimize workflows, coordinate schedules, troubleshoot hardware and software issues, and drive continuous improvement initiatives to ensure efficient and effective mission execution.

Key Responsibilities

  • Manage and oversee Mission Operations Coordinators, including hiring, onboarding, coaching, and performance reviews.
  • Coordinate daily fleet operations, including scheduling, resource allocation, and ensuring execution of tasks according to plans.
  • Monitor and analyze plan versus actual performance, identify deviations, and implement corrective actions.
  • Act as the primary escalation point for troubleshooting hardware, software issues, and emergency situations, ensuring resolution.
  • Drive workflow optimization and automation projects by collaborating with cross-functional teams and analyzing operational data.
  • Lead continuous improvement initiatives to enhance operational efficiency, throughput, and team workflows.
  • Coordinate and document fleet activities across multiple geographies, ensuring procedures are followed and reports are accurate.
  • Support planning and resource allocation strategies, adjusting schedules and resources as needed to maximize productivity.

Requirements

  • 3 years of resource planning, allocation, optimization, reporting, etc., ideally in fleet management, autonomous driving, and or robot operations logistics or equivalent experience
  • Strong leadership qualities and a desire to help manage a team
  • Ownership mentality with natural aptitude for proactive problem solving
  • Extreme attention to detail
  • Ability to synthesize, communicate, and act upon constantly evolving information
  • Ability to implement a schedule from plan to execution
  • Ability to collect, synthesize, and analyze data to drive operational insights for various teams to leverage
  • Comfortable with Google Sheets, Data Studio, Looker, etc.
  • Ability to independently solve problems and resolve issues
  • Ability to work in a fast-paced, dynamic environment with a willingness to change course and assist wherever needed
  • Technologically savvy and comfortable with computing terminologies
  • Exceptional interpersonal and communication skills
  • Ability to remain flexible while adapting to the changing needs of the business
  • Ability to travel domestically as needed
  • BA or BS degree or equivalent practical experience

Benefits & Perks

Compensation/salary range between 80,180 and 108,240 USD depending on experience and qualifications
Annual performance bonus
Equity
A competitive benefits package

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