Senior Business Manager

The The Senior Business Manager is part of the Global Infrastructure Development (GID) team that is responsible for construction of NTT’s data centers worldwide. This role will support the Development Execution (DE) team within GID. The Development Execution team is responsible for managing all onsite construction activities of projects to ensure scope, schedule, and budget are achieved per GDC corporate goals. This position is responsible for developing, managing, and driving cross functional initiatives such as critical KPIs, strategic objectives, strategic project planning, continuous improvement programs, and organizational metrics. The Senior Business Manager will work closely with leadership of the global and regional Development Execution teams to engage and drive business performance and coordinate with partner organizations on strategic initiatives across the world.

• KEY responsibilities
• Support cross-organizational projects and initiatives to meet the changing business environment and manage complex business needs.
• Play a key role in organizing East region projects in the Global Projects Steering Committee
• Serve as a key communications link between East and West regional initiatives, including sharing and implementing learnings.
• Drive team data strategy. Partner to implement systems and tools ensuring ongoing data completeness and integrity. Create and manage on-going review cadence for key team metrics.
• Manage and support implementation of data for reporting/communications/KPIs
• Project level reporting, consolidated to regional reporting, then consolidated to global reporting
• Structuring document strategy to ensure consistency and transparency of data across the team
• Facilitation and reporting of critical meetings
• Lead East region OKR tracking and support
• Work with leaders to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design and administration, new communication mediums, deck templates, and more.
• Be a key interface to organize a rhythm of business with regional operations managers in the regions (APAC, Japan and India)
• Streamline business processes across the business unit, optimizing quality, efficiency, and effective resource management. This includes the development of business processes and tools to continuously improve organizational efficiency. Align globally to ensure best practices are shared and utilized.
• Serve as key internal GID partner cross-regionally and globally. Work with counterparts to strengthen global alignment on processes, priorities, and support. Support regional execution while driving toward globally standardized outputs and products.
• Partner closely with stakeholders across the team, along with talent acquisition and recruiting, to manage people and non-people targets.
• Communicate changes in procedures to the wider organization
• Identify constraints, concerns, and present proposed solutions to mitigate to the stakeholders
• Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.
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• KNOWLEDGE & ATTRIBUTES
• Ability to gain consensus and manage a multi-national team and stakeholders from a position of influence. Knowledge of global operations and processes a plus.
• Must be very organized, analytical, and structured – strong governance-orientation to ensure processes are followed and decisions are made at the appropriate level.
• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Ability to demonstrate strong capability and expertise in Excel, PowerPoint, and SharePoint.
• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.
• Able to work in a team environment with possibly many different agendas. Even tempered and able to work through conflict with others·
• Flexible and willing to consider others’ ideas
• Manages stress and/or fast pace effectively.
• Excellent communication and problem-solving skills.
• ACADEMIC QUALIFICATIONS & CERTIFICATIONS
• BA or BS required. MBA or Degree in Construction Management is a plus.
• REQUIRED EXPERIENCE
• 10+ years working in a corporate or large matrix organization environment with global experience.
• Background, experience, and education in Construction Management, Data Centers, PMP/PgMP, is a plus.
• PHYSICAL REQUIREMENTS
• Primarily sitting with some walking, standing, and bending.
• Able to hear and speak into a telephone
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
• Work conditions & other requirements
• Extensive daily usage of workstation or computer, thus must have high speed internet.
• This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment.
• Ability to travel up to 25%.