Job Description
Nexamp is seeking to hire a Junior Control Room Operator to join it's 24/7 Operations Center in Lawrence, MA.
Requirements
- 0–2 years of related experience in a technical, operations, control room, utility, or similar environment.
- Basic knowledge of electricity/electrical terms (voltage, current, power, energy) a plus
- Ability to work 40 hours per week including weekends and holidays
- High school diploma, prefer some post high school education, vocational or tech school.
- Ability to understand and follow Standard Operating Procedures (SOPs)
- Responds to alarms and events with a solution-oriented, service-first mindset, prioritizing safety, uptime, and contractual obligations.
- Escalates issues appropriately and provides accurate, timely updates to stakeholders.
- Uses SOPs, monitoring tools, and basic electrical knowledge to diagnose issues, perform basic remote troubleshooting, and recommend next steps.
- Maintains detailed records that support root cause analysis and process improvements.
- Comfortable working through repetitive tasks with great attention to detail
- Computer knowledge and competency with Microsoft Office tools including Word and Excel
- Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
- Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
- Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
- Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
- Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
- Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
- If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.
Ready to Apply?
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