Sr Data Center IT Support Technician

Microsoft

United States, GA

Full Time

Posted October 6, 2026

$34 - $57/hr

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Listing evidence and provenance

Source: Eightfold View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 7, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Employer-provided pay

Job Description

Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Location: Fayetteville, GA)

Key Responsibilities

Building strong working relationships with people working within the data center and at corporate.
Ensuring SAW devices are in a “healthy” state, meeting Security’s compliance standard.
Receiving confidential information to perform BIOS setting changes.
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices.
Providing guidance to users for common SAW repair issues and escalating issues experienced by users.
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt.
Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes.
Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed.
Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required.
Embody our culture and values .

Requirements

High school diploma or equivalent
At least two years of experience supporting IT equipment or related technology.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
While not required, we also look for the following
Preferred Qualifications:
Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
Applicable certifications: CompTIA, Microsoft, Network Certifications
Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
Perform and execute organization’s safety programs and policies, and compliance knowledge.
Flexibility to work non-business hours (shifts) that may include weekends and/or holidays.
Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction.
#COICareers #datacentercareers #atlanta
Data Center Technicians ATR-D - The typical base pay range for this role across the U.S. is USD $34.13 - $56.54 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $45.24 - $63.61 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Data Center Technicians ATR-C - The typical base pay range for this role across the U.S. is USD $27.45 - $48.03 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $38.27 - $53.70 per hour.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.