Listing evidence and provenance
- Source
- Eightfold View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed November 12, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
- Pay provenance
- Employer-provided pay
Job Description
The Site Operations Manager leads day-to-day site operations at our leased 3rd party datacenters, ensuring service reliability, security, and operational excellence while meeting contractual obligations, business goals, and client expectations.
Key Responsibilities
- Own compliance with contractual service agreements, security standards, and safety policies; enforce accountability across the team.
- Plan and assign tasks, staffing, and resources to meet operational demands and service delivery targets.
- Manage budgets with strong cost discipline; develop and implement strategies to reduce cost and improve fiscal efficiency using operational best practices.
- Translate strategic priorities into clear team direction and ensure alignment with a security-first culture.
- Partner with security and safety governance teams to implement, follow, and reinforce required processes and policies.
- Lead incident response coordination, engage key stakeholders in troubleshooting, and escalate appropriately to minimize business and client disruption.
- Track, analyze, and report OKRs/KPIs; identify trends or anomalies and recommend corrective actions.
- Provide clear, timely communication and issue resolution for programs, projects, and incidents to maintain performance compliance.
- Manage multiple complex projects or programs within a single operational discipline to achieve service outcomes.
- Ensure issues are consistently documented, tracked, discussed, and resolved with clients, suppliers, and internal stakeholders.
- Build strong cross-functional partnerships to improve execution and service outcomes.
- Lead people management activities, including employee development, coaching, performance management, and project execution.
Requirements
- Relevant experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
- Experience of people management & performance management
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- While not required, we also look for the following Preferred Qualifications :
- Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+.
- Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
- Experience in leading a diverse, technical team.
- Data Center Operations Management M4 - The typical base pay range for this role across United Kingdom is £ 62,600.00 - £ 109,700.00 per year. Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Ready to Apply?
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