Critical Environment Program Manager.

Microsoft

South Africa, Western Cape

Full Time

Posted October 6, 2026

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Listing evidence and provenance

Source: Eightfold View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 7, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Pay not available

Job Description

The Critical Environment Program Manager is a strategic leadership role within Microsoft Cloud Operations & Innovation (CO+I), responsible for driving operational excellence, reliability, and program execution across the critical infrastructure supporting Microsoft’s global cloud services.

Key Responsibilities

Strategic Program Leadership Lead and deliver strategic Critical Environment programs aligned to CO+I business objectives, ensuring clear scope, priorities, milestones, ownership, and measurable outcomes.
Operational Reliability & Availability Drive programs that improve the reliability, resilience, and availability of Critical Environment infrastructure supporting Microsoft cloud services, proactively identifying systemic risks and opportunities for improvement.
Risk, Compliance & Governance Own governance frameworks for operational risk, compliance, audit readiness, and risk remediation, ensuring risks are clearly assessed, mitigated, tracked, and escalated appropriately.
Cross-Functional Stakeholder Leadership Lead through influence across Site Operations, Engineering, Projects, Security, Safety, Engineering, landlords, suppliers, and global CO+I teams to achieve program objectives and resolve complex operational challenges.
Operational Excellence & Standardization Identify and implement opportunities to standardize processes, improve operational maturity, eliminate recurring issues, and establish scalable best practices across Critical Environment operations.
Performance Management & Data-Driven Decision Making Establish and monitor meaningful KPIs, operational metrics, and program health indicators, using data and trends to drive informed decisions, prioritize investment, and demonstrate measurable business impact.
Capability, Innovation & Continuous Improvement Develop organizational capability through knowledge sharing, training, technology adoption, automation, and continuous-improvement initiatives, fostering a culture of accountability, innovation, safety, and operational excellence.

Requirements

High School Diploma or equivalent AND 5+ year(s) industry experience in a datacenter or other critical environment facility, OR 5+ years industry experience and college course work.
5+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
Experience working on large scale CE projects
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.