Client Success Manager
Metergy SolutionsPosted February 6, 2025
New York, New York
Energy ManagementFull Time
Job Description
The Client Success Manager at Metergy Solutions is responsible for developing and maintaining strong business relationships with a portfolio of clients, ensuring excellent client service through proactive communication and collaboration across departments to address client needs and inquiries.
Responsibilities
- •Develop strong business-to-business relationships with clients
- •Maintain close client contact and understand their needs
- •Collaborate within Metergy to provide cross departmental support
- •Facilitate client requests and inquiries
- •Act as the first point of contact for general inquiries from Landlords and Property Managers
Requirements
- •Develop strong, positive, business-to-business relationships with a defined portfolio of clients.
- •Maintain close client contact and understand the client’s needs and their strategic direction.
- •Collaborate within Metergy to provide cross departmental support on client focused solutions.
- •Provide excellent client service through proactive communication and facilitation of client requests.
- •Act as the first point of contact for general inquiries such as billing, products, scheduling, etc. for Landlords and Property Managers.
Benefits
- •Compensation/salary range
- •Work schedule
- •Work environment perks
- •Any additional benefits