Client Success Manager
Metergy SolutionsNew York, New York
Full Time
Posted February 6, 2025
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Job Description
The Client Success Manager at Metergy Solutions is responsible for developing and maintaining strong business relationships with a portfolio of clients, ensuring excellent client service through proactive communication and collaboration across departments to address client needs and inquiries.
Key Responsibilities
- Develop strong business-to-business relationships with clients
- Maintain close client contact and understand their needs
- Collaborate within Metergy to provide cross departmental support
- Facilitate client requests and inquiries
- Act as the first point of contact for general inquiries from Landlords and Property Managers
Requirements
- Develop strong, positive, business-to-business relationships with a defined portfolio of clients.
- Maintain close client contact and understand the client’s needs and their strategic direction.
- Collaborate within Metergy to provide cross departmental support on client focused solutions.
- Provide excellent client service through proactive communication and facilitation of client requests.
- Act as the first point of contact for general inquiries such as billing, products, scheduling, etc. for Landlords and Property Managers.
Benefits & Perks
Compensation/salary range
Work schedule
Work environment perks
Any additional benefits
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