Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft.
Requirements
~8 years of professional experience in technical program, product, or engineering roles
~3 years as an Engineering Program Manager (EPM) or Product-focused Technical Program Manager (TPM) at a product-driven technology company, leading cross-functional programs from definition through ship
Experience deploying products into production or operational environments, including release readiness, cross-team dependency management, and post-deployment quality
Experience in the satellite or aerospace industry, with working knowledge of spacecraft systems, mission operations, or payload development
Experience working directly with external customers, including executive-level stakeholders
Exceptional and proven technical aptitude: able to go deep with engineers on architecture and tradeoffs, and translate that fluently for customers and executives
Excellent communication skills at all levels, from engineering deep dives to executive summaries, with the organization and prioritization skills to run multiple parallel workstreams in a fast-paced environment
Direct experience with satellite on-orbit operations, commissioning, or ground segment software
Technical leadership experience (leading engineers or technical teams, formally or informally)
Experience building or managing a product/capability portfolio, roadmap, or plan of record
Experience with international customers and distributed teams
Benefits & Perks
100% company-paid medical, dental, and vision insurance option for employees and dependents
Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA
100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance
Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
401(k) plan and equity options
Daily catered lunches and snacks in office
International exposure to our team in France
Fully paid parental leave; 14 weeks for birthing parent and 10 weeks for non-birthing parent
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