Listing evidence and provenance
- Source
- Lever View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 8, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
- Pay provenance
- Pay not available
Job Description
Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
Key Responsibilities
- Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
- Provide excellent customer service via email or phone to our contracted clients.
- Work with customers directly to collect past due balances.
- Provide customers with account reconciliations to resolve billing and payment discrepancies.
- Understand the quote to bill process and resolve errors as needed.
- Gather customer information to get an understanding of their business needs and establish rapport.
- Research and resolve issues using available resources.
- Stay current with system information, changes, and updates
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