Helpdesk Technician
Last EnergyAustin, TX
Full Time
Posted August 5, 2026
$70k - $85k· Est.
~42 people viewed this recently
Apply Now
Application opens on company website
Job Description
Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup.
Key Responsibilities
- Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
- Own new hire onboarding and device lifecycle: account provisioning, laptop imaging, and iPhone enrollment via Apple Business Manager and Google MDM, and asset inventory tracking
- Administer user accounts, access, and endpoint compliance across Google Workspace and the managed device fleet
- Document recurring issues and solutions, building out internal standards and a knowledge base as common problems are identified
- Other duties as assigned
Requirements
- 1-2+ years of hands-on IT support/helpdesk experience, with strong first-principles troubleshooting instincts
- Demonstrated ability to self-teach and research independently, using AI tools as an aid rather than a crutch
- Working knowledge of Windows and macOS environments, along with foundational networking concepts (DNS, DHCP, VPN, basic connectivity troubleshooting)
- Experience with Google Workspace administration and mobile device management (Apple/Google MDM) preferred
- Enthusiastic about being on-site 5 days a week
Ready to Apply?
Join Last Energy and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Last Energy
Similar Jobs
More jobs at Last Energy
Similar jobs in Energy Management
Is this your company?Claim your listing — free →