Technical Program Lead

Kraken
Location not specified
Full Time
Posted February 13, 2025
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Job Description

The Technical Program Lead is responsible for managing the technical aspects of client migrations and business transformations using Kraken's energy platform, leading cross-functional teams, and fostering client relationships to drive sustainable energy solutions and industry innovation.

Key Responsibilities

  • Own the technical aspects of a major client program, including leading the migration and managing the technical relationship.
  • Manage a program of change for clients licensing the Kraken platform as part of broader business transformation.
  • Lead the technical pillar of energy industry migrations and support industry-leading business transformations.
  • Collaborate with senior stakeholders to deliver technology solutions based on simplicity, client benefit, and efficiency.
  • Support clients through change management and technical problem-solving during platform implementation and ongoing operations.

Requirements

  • Experience owning the technical part of a major client program with an international energy retailer, including leading the technical pillar of migration and managing the technical relationship.
  • Ability to manage a program of change for a client who has chosen to license the Kraken platform as part of a broader business transformation objective.
  • Willingness to take on evolving roles such as Technical Program responsibility with other clients, Technology Account Management, or roles within the Kraken Technology organization across several geographical regions.
  • Comfortable working in a highly dynamic environment where the role may take different shapes throughout the week.
  • Well-rounded individual who is comfortable with ambiguity, self-starter, and willing to roll up sleeves to get into the details of a problem.
  • Commitment to Kraken’s principles of delivering technology based on simplicity, client benefit, and efficiency.
  • Ability to bring senior stakeholders through a journey of change and challenge existing beliefs.
  • Ability to see through multiple viewpoints and support the client beyond the immediate remit when needed.

Benefits & Perks

Compensation/salary range not specified
Work schedule not specified
Work environment perks include being a certified Great Place to Work in multiple countries and recognized as a top workplace on Glassdoor and Kununu
Opportunities for career growth and role evolution within the company
Flexible work dynamics and varied weekly responsibilities
Supportive and inclusive company culture with accommodations available upon request

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