Job Description
The Senior Client Delivery Lead is responsible for managing technology migration and long-term requirements for energy utility clients, working closely with internal teams and clients to deliver innovative solutions that enhance energy management systems and support sustainable energy initiatives.
Key Responsibilities
- Manage technology domains such as billing, finance, and communications for client projects.
- Support client migration onto the Kraken platform and manage long-term technology requirements.
- Collaborate with Kraken's technology and operational teams to deliver project results.
- Understand Kraken's systems, analyze client problems or requests, and refine solutions to leverage capabilities.
- Integrate technology, people, and processes to drive improvements for clients.
- Assist clients in adapting to Kraken's ways of working and development style.
- Coordinate with product managers and developers to communicate development needs and serve as a client liaison.
Requirements
- Experience in energy utilities sector, specifically in client delivery roles related to energy management or energy transformation projects
- Proven experience in managing technology migration projects or long-term technology requirements within the energy or utilities industry
- Ability to work in partnership with both internal teams (technology and operational teams at Kraken) and external clients to deliver project results
- Deep understanding of how Kraken's platform works, including its capabilities and functionalities
- Ability to understand problems or requests raised by clients and refine solutions to leverage existing and new capabilities effectively
- Experience in bringing together technology, people, and processes to innovate and improve client solutions
- Experience supporting clients in adapting to ways of working aligned with Kraken’s development style
- Ability to work closely with product managers and developers to request development needs and act as a liaison between the client and technical teams
- Strong communication skills to understand client needs, explain technical solutions, and coordinate with multiple teams
- Experience managing a tech domain such as billing, finance, or communications within client projects
- Educational background or equivalent experience relevant to technology, energy, or utilities (specific degree requirements are not explicitly stated but implied)
- Ability to operate in a fast-paced, innovative environment focused on sustainable energy solutions
- Commitment to understanding and supporting the client’s long-term transformation journey
- Physical and mental capacity to manage complex projects and coordinate multiple stakeholders
- Willingness to support and promote an inclusive, fair, and equal opportunity work environment
Benefits & Perks
Tools and environment provided to unleash potential
Accommodation options available for interview process
Inclusive work environment with equal opportunity employment
Ready to Apply?
Join Kraken and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Kraken
More jobs at Kraken
Technical Product Manager
Kraken
NEW
London
Full Time
6h
Lead Software Engineer – Kraken Utilities (OSS / Telco Integrations)
Kraken
NEW
London
Full Time
6h
Sales Finance Specialist
Kraken
London
Full Time
Mar 20
More jobs in Paris, France
Product Manager BtoB Senior H/F
Octopus Energy
NEW
Paris
Full Time
2d
Product Manager Senior H/F
Octopus Energy
NEW
Paris
Full Time
2d
Senior Management Technology Consultant - AI Process Analytics Public Sector
Celonis
Paris
Full Time
4d