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Job Description
The Head of UX at Kraken is responsible for leading the design and development of the company's design system, setting high standards for user experience, and inspiring a global team of designers and researchers. They will influence product strategy, drive continuous discovery, and shape a user-centric approach to transforming the energy industry through innovative and sustainable solutions.
Key Responsibilities
- Build and evolve Kraken's design system into a comprehensive, authoritative resource for multiple product lines.
- Define and set high standards for UX, including interaction, content, research, accessibility, and product storytelling.
- Lead, develop, and inspire a global team of designers, researchers, and design system specialists, fostering a culture of critique and excellence.
- Collaborate with Product and Engineering teams to shape product strategy, influence priorities, and ensure user-centric solutions.
- Implement continuous discovery and research methods to generate actionable insights and embed evidence into product decisions.
- Scale design operations, rituals, tooling, and playbooks to promote clarity and efficiency without unnecessary bureaucracy.
Requirements
- Experience in building and evolving design systems into a single source of truth that powers multiple product lines, including tokens, variants, accessibility, AI patterns, and customer journeys.
- Ability to define and set high standards for interaction, content, research, accessibility, and product storytelling to establish a high UX bar recognized as a household name.
- Proven leadership skills to lead, level-up, and inspire a global team of designers, researchers, and design-systems specialists, including growing managers-of-managers.
- Experience in building a culture of critique and creating conditions for team members to produce their best work.
- Ability to shape product strategy, influence priorities, and co-create strategies with Product and Engineering teams, including making data-driven decisions and stopping solutions that are not user-friendly.
- Strong skills in continuous discovery, qualitative and quantitative research, triangulation of insights, and integrating evidence into product decisions to create a research engine that reduces guesswork.
- Experience in scaling design operations, rituals, tooling, and playbooks to maintain clarity and efficiency without unnecessary bureaucracy.
- Demonstrated ability to influence product development and strategy through research and design leadership, ensuring solutions are user-centered and impactful.
Benefits & Perks
Competitive salary and compensation
Work environment perks (e.g., culture of critique, emphasis on creativity and clarity)
Opportunities for professional growth and leadership (e.g., leading a global team, growing manager-of-managers)
Recognition and reputation (e.g., Kraken UX becoming a household name, high UX standards)
Inclusive and flexible work environment (e.g., accommodations, custom interview process)
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