Client Transformation Director
KrakenPosted February 5, 2025
New York, New York
Energy ManagementFull Time
Job Description
The Client Transformation Director will lead major client implementation programs for Kraken, a technology company focused on revolutionizing the energy sector through innovative, AI-driven energy management solutions. This role involves optimizing renewable generation and enhancing customer experiences to drive significant industry transformation.
Responsibilities
- •Lead major client implementation programs for Kraken software.
- •Optimize renewable generation and create a more intelligent grid.
- •Enhance operational effectiveness for energy clients.
- •Deliver exceptional customer experiences through advanced Customer Information Systems.
- •Drive the adoption of AI-driven communications and resource optimization.
Requirements
- •Experience in leading major client implementation programs in the energy sector.
- •Proven ability to deliver world-changing results through technology.
- •Demonstrated expertise in AI-driven platforms for energy management.
- •Strong understanding of Customer Information Systems (CIS), billing, meter data management, and CRM.
- •Ability to optimize renewable generation and create intelligent grid solutions.
- •Experience in transforming customer experiences through advanced communications.
- •Commitment to fostering an inclusive work environment and providing equal opportunities.
Benefits
- •Compensation/salary range is flexible and negotiable
- •Customizable interview process for comfort and specific accommodations
- •Inclusive work environment and equal opportunities