Job Description
The Client Transformation Director will lead major client implementation programs for Kraken, a technology company focused on revolutionizing the energy sector through innovative, AI-driven energy management solutions. This role involves optimizing renewable generation and enhancing customer experiences to drive significant industry transformation.
Key Responsibilities
- Lead major client implementation programs for Kraken software.
- Optimize renewable generation and create a more intelligent grid.
- Enhance operational effectiveness for energy clients.
- Deliver exceptional customer experiences through advanced Customer Information Systems.
- Drive the adoption of AI-driven communications and resource optimization.
Requirements
- Experience in leading major client implementation programs in the energy sector.
- Proven ability to deliver world-changing results through technology.
- Demonstrated expertise in AI-driven platforms for energy management.
- Strong understanding of Customer Information Systems (CIS), billing, meter data management, and CRM.
- Ability to optimize renewable generation and create intelligent grid solutions.
- Experience in transforming customer experiences through advanced communications.
- Commitment to fostering an inclusive work environment and providing equal opportunities.
Benefits & Perks
Compensation/salary range is flexible and negotiable
Customizable interview process for comfort and specific accommodations
Inclusive work environment and equal opportunities
Ready to Apply?
Join Kraken and make an impact
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