Job Description
The Client Director for Major Accounts at Kraken will be responsible for ensuring client satisfaction and driving revenue growth by providing innovative software solutions to utility clients adapting to a decentralized, renewables-based energy model.
Key Responsibilities
- Own client satisfaction and revenue growth
- Implement industry-leading software solutions for utility clients
- Achieve operational efficiencies for clients
- Evolve clients' operating models and ways of working
- Develop innovative tariffs and consumer services
Requirements
- Proven experience in client management and business development within the energy sector.
- Strong understanding of software solutions for utilities, particularly in the context of decentralised, renewables-based energy production and consumption.
- Demonstrated ability to achieve client satisfaction and revenue growth.
- Experience in implementing technology solutions that enhance operational efficiencies, such as customer service productivity and asset optimisation.
- Ability to adapt to industry changes and meet the expectations of prosumers for customer service and tailored products and services.
- Excellent communication and interpersonal skills to foster relationships with clients and stakeholders.
Benefits & Perks
Equal opportunities
Inclusive work environment
Customizable interview process for comfort
Ready to Apply?
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