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  3. Client Delivery Associate (m/f/d)
Kraken logo

Client Delivery Associate (m/f/d)

Kraken
Berlin, Germany
Full Time
Posted February 25, 2025
Energy Management
Apply Now

Application opens on company website

Job Description

The Client Delivery Associate supports energy industry clients through technology transformation projects, managing long-term migration and operational requirements of the Kraken energy management platform, and collaborating with internal teams to deliver innovative solutions and improvements.

Key Responsibilities

  • Manage technology domains such as billing, finance, and communications for client projects.
  • Support client migration onto the Kraken platform or manage long-term technology requirements.
  • Collaborate with Kraken's technology and operational teams and the client to deliver project results.
  • Understand Kraken's platform and refine solutions based on client requests and problems.
  • Integrate technology, people, and processes to develop improvements for clients.
  • Assist clients in adapting to Kraken's ways of working and development style.
  • Coordinate with product managers and developers to communicate development needs and act as a client liaison.

Requirements

  • Experience in managing technology domains related to billing, finance, and communications for client projects, either migrating onto a platform or managing long-term technology requirements.
  • Ability to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for the client’s project or business needs.
  • Understanding of how Kraken’s platform works, including the ability to understand problems or requests raised by the client and refine solutions to leverage existing and new capabilities.
  • Capability to bring together technology, people, and processes to innovate improvements for clients.
  • Experience working closely with product managers and developers to request development needs and act as a link to the client.
  • Proficiency in supporting clients in adapting to ways of working aligned with Kraken’s development style.

Benefits & Perks

Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks: Kraken is a certified Great Place to Work in multiple countries, rated highly on Glassdoor and Kununu
Additional benefits: Support for accommodations and preferences during the interview process, emphasis on a diverse and inclusive workplace, access to tools and environment to unleash potential

Ready to Apply?

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