Job Description
Want to make a meaningful difference in peoples’ lives while earning a competitive salary?
Key Responsibilities
- Lead by example through being the ultimate illustration of service, dedication, pace and energy
- Maintain all confidential information according to HIPAA policies and procedures
- Adhere to and promote the culture of positivity, professionalism and compliance of policies and state regulations
- Manage incoming flow of patients at point of entry while providing the highest level of professional care and outstanding customer service to all patients.
- Conduct virtual and in-person consultations and follow-ups to ensure that patients and caregivers are receiving accurate and helpful information in a caring and compassionate way
- Follow policies and procedures and execute all company programs for customer service, patient and visitor management, state compliance and safety and security guidelines
- Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
- Mentor, motivate, elevate and inspire the managers and store staff through continual training on compliance, products, and best practices
- Report any and all issues or complaints relating to product to the Store Manager, Compliance Manager, State Director, In real-time
- Assist with onboarding and training of new Medical Professionals
- Follow all federal, state, and nursing guidelines, regulations, and standards
Requirements
- Must hold an active Pennsylvania Nurse Practitioner license or Physicians Assistant license and be a registered medical professional with the Department of Health Office of Medical Marijuana.
- Must complete the Pennsylvania Department of Health 4-Hour CME Course
- Strong team management and personal communication skills
- Ability to thrive within a fast-paced environment
- Strong compliance and regulation attitude
- Excellent oral and written communication skills
- Detail oriented and focused
- MS Office proficient with ability to utilize and navigate multiple software platforms with ease
- Knowledge of cannabis
- Must be flexible regarding work schedule and willing to work 5-6 days per week including evenings, weekends, opening and closing
- Complete any needed assistance including oversight and coverage outside of assigned region as needed
- On site work location
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
Ready to Apply?
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